Telecom operators have introduced no cost messaging services, unique credit plans and arrange emergency intra-circle roaming agreements between themselves while attempting to make sure network outages stay the bare minimum when cyclone Fani, hit India’s east coast on Friday.
Vodafone Idea (VIL), Bharti Airtel and Reliance Jio Infocomm (Jio) have arranged operation rooms and are monitoring the progress of the cyclone.
“Zero cost SMS has been activated for VIL prospects, and Rs. 5-10 credit is offered to customers if they exhaust their available credit during the emergency,” stated Vodafone Idea. Apart from introducing emergency helpline number, the operator has ensured its workplaces had enough fuel supply, and operation rooms had fuel stocked up as well.
The telecom stated it had organized for cell diesel generators, critical tools spares, and automobiles at essential locations. “We’re working carefully with different network suppliers for (ICR), partners and authorities to make sure steady telecom connectivity during the cyclone to let individuals keep connected with their family members,” the telecom mentioned.
However, by Friday night, there have been reports of telecommunication strains snapping in several locations of Odisha where Fani made landfall. Cellular towers have been broken, and electricity was disconnected in many situations. The cyclone is predicted to affect Odisha, West Bengal and Andhra Pradesh and about a million individuals have been moved from sensitive areas in these states.
Bharti Airtel stated its prospects would be able to access free SMS in the three affected states for five days. “Active operation rooms with dedicated groups have been established in the state offices to watch the effect of operations and coordinate quick recovery.
The telco stated it had prepared superior fuel filling at all workplaces to make sure “connectivity and maximum network uptime.” Further resources planned for the affected clusters include workforce for network operations, tools, fuel, and vehicles.
Reliance Jio too had arranged operation rooms and stated it had optimized towers in affected areas to lower any impact on connectivity. In addition to stocking up its tower areas with fuel, Jio has been disseminating regular cyclone alerts and updates to almost 250,000 fishers and farmers in the cyclone route districts of Tamil Nadu, Andhra Pradesh, Kerala, West Bengal, and Odisha since April 27, 2019.
The network providers additionally had the government’s instructions on how to lend their assistance to prospects in affected areas. Department of Telecommunications had earlier issued orders to all network providers to allow zero cost SMS for cyclone-linked messages and inter-operability of cellular networks by different operators.